Patient Resources
Frequently Asked Questions.
Everything you need to know before your first visit — from insurance to what to expect on day one.
General Clinic Questions
Where are you located?
We are located in Fayetteville, North Carolina, serving patients in and around Fort Bragg.
What services do you offer?
We provide physical therapy and rehabilitation services, including Dry Needling and Kinesio Taping, along with other individualized treatment options tailored to your condition.
Do I need a referral to start physical therapy?
In many cases, you can start physical therapy without a physician referral, but this may depend on your insurance plan and state regulations. Please contact us so we can help you understand what is required for your situation.
How can I contact the clinic?
You can call us at (910) 592-0987, email us at onestoprehab4@gmail.com, or send a fax to 910-502-9876. We also respond to messages through our Instagram account.
How do I schedule an appointment?
You can call (910) 592-0987, email onestoprehab4@gmail.com, or use our online contact form. Same-week appointments are usually available.
What is your cancellation policy?
We ask for at least 24 hours' notice for cancellations or reschedules so we can offer the time to another patient. Late cancellations or no-shows may be subject to a fee.
Will therapy be painful?
You may feel mild soreness after sessions, similar to a good workout. We progress at a pace your body tolerates and never push through sharp pain.
How do I pay for my visits?
We accept cash, check, all major credit cards and HSA/FSA cards. Copays and balances are collected at each visit.
Do you offer self-pay or cash rates?
Yes. We offer competitive self-pay rates for patients without insurance or who prefer to pay out of pocket. Call us for current pricing.
How can I apply to work at One Stop Rehab?
We welcome interest from physical therapists, assistants, and support staff. Visit our Career page on the website to see current openings and send your resume and cover letter using the instructions provided there.
Dry Needling
What is dry needling?
Dry needling is a therapeutic technique where a trained clinician inserts thin, sterile needles into specific points in your muscles (trigger points) to help reduce pain, decrease muscle tension, and improve movement.
How can dry needling help me?
Dry needling can help with issues such as neck and back pain, shoulder pain, headaches, tendonitis, and other musculoskeletal problems by releasing tight muscles, improving blood flow, and supporting faster healing.
Does dry needling hurt?
Most people feel little to no pain when the needle goes into the skin. You may feel a brief “twitch” or cramp in the muscle, followed by soreness that can last from a few hours up to two days. Many patients describe it as similar to muscle soreness after a workout.
Is dry needling safe?
Dry needling is considered very safe when performed by a trained professional using sterile, single-use needles. Serious side effects are rare, and common side effects are mild, such as temporary soreness or minor bruising.
How much does dry needling cost?
At One Stop Rehab, dry needling is available as a self-pay service at $50 per session. This fee may be separate from your regular therapy visit, and insurance coverage can vary, so please ask our front desk for details.
How many dry needling sessions will I need?
The number of sessions depends on your condition and how your body responds. Some people notice improvement after just one or a few visits, while chronic issues may need several sessions to achieve lasting relief.
What should I do after a dry needling session?
You may feel some soreness for 24–48 hours. We often recommend gentle stretching, staying hydrated, and using heat or ice on the area as advised by your therapist.
Kinesio Taping
What is Kinesio Taping?
Kinesio Taping uses a special elastic tape applied to the skin to support muscles and joints, reduce pain and swelling, and help improve movement without limiting your range of motion.
When is Kinesio Taping used?
We use Kinesio Taping for conditions such as joint pain, muscle strain, swelling, postural support, and to help stabilize certain areas while you continue everyday activities or sports.
Appointments and Insurance
How long are appointments?
Most therapy sessions last around 30–60 minutes, depending on your treatment plan and the services you receive. Dry needling itself is usually a shorter part of the overall session.
Do you accept my insurance?
We work with many insurance plans. Coverage for dry needling and Kinesio Taping can vary, so please contact our office and we will verify your benefits and explain any out-of-pocket costs.
What should I bring to my first visit?
Please bring your ID, insurance card if applicable, a list of medications, and any referrals or imaging reports. Wear comfortable clothing that allows easy access to the area being treated.
How many visits will I need?
It depends on your condition and goals. Most patients complete a full program in 6 to 12 visits over 4 to 8 weeks. We'll give you a clear estimate after your evaluation.
